Contact us for advice, sales or repairs
Please see our Returns and Cancellation Policy first.
You must email us within 14 days of receiving your order
Email sales@mobilityscootersuk.co.uk and please include
Important - Goods are returned at your own cost and risk.
Once the goods are received back in SALEABLE CONDITION, we will refund as follows
- AMOUNT PAID minus PREMIUM DELIVERY CHARGES (next day or Saturday) minus RETURN DELIVERY CHARGES (Normally between £60.00 and £90 per pallet depending on size, excluding certain postcodes)
REMEMBER - Goods are stored and returned at YOUR RISK, so please take care to avoid damage at all times.
Goods should be packed as follows to avoid damage:
In your email, please confirm
Following this our delivery team will be in touch to book a convenient day to collect.
Once received back in saleable condition, your refund will be processed through your original payment method.
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